Provide overall operational leadership for the University of Iowa Health Care Central Sterilization Services (CSS) Department which includes an off-site integrated supply and instrument distribution service center and an on-site instrument turn center. Develop goals, objectives, policies and procedures for the department. Supervise, coordinate, and evaluate daily activities. Prepare operating and capital expenditure budgets. Perform personnel administration functions. Ensure environment of care and processing workflows are compliant with regulatory and accrediting agency standards and guidelines. Assure quality standards and practices are maintained for all items processed and packaged, as well as, the timely delivery to the surgical sites being serviced. The role is responsible for the performance management of department staff in coordination with department leadership team. Initiate and maintain effective communication to promote positive department relations. Provide support to the perioperative services staff and serves as a liaison to the Surgical Services Subcommittee. The role is accountable for the operations of the area 24 hours a day/7 days a week.
Hire, develop and manage the performance of unit, clinic managers/ assistant directors/ supervisors/ assistant managers.
Benchmark, develop, recommend, review, and monitor staffing models in conjunction with departmental HR Representative and /or Senior HR Leader.
Establish work schedule and assignments for staff according to workload requirements.
Ability to apply organization's performance management system, practices, and tools to developing and improving individual, team, and organizational performance.
Ability to form and manage effective teams.
Develop staff education programming to develop competency of staff and administer efficient orientation and re-education to staff.
Develop budget or direct budget development for the departmental.
Create systems for effective budget implementation and monitoring.
Establish and monitor key performance indicators and utilize data to drive performance improvement.
Knowledge of and ability to use industry standards, policies and procedures relevant to sterile processing functions.
Knowledge and understanding of regulatory bodies affecting healthcare and sterile processing practices.
Interprets federal, state or local law and applies it to the organization.
Explains costs and operational aspects of monitoring and adherence to regulatory/compliance requirements.
Allocate resources to effectively meet quality and productivity expectations.
Understanding of the issues related to the decision-making process; ability to analyze situations fully and accurately, and reach productive decisions.
Optimizes existing work processes and management systems for effective clinical service/department operations.
Knowledge of the day-to-day operation of a sterile processing department and an operating room setting.
Knowledge of and ability to manage effective and smooth operations in a sterile processing department by utilizing various management principles and techniques.
Research, develop and implement best practices to improve care delivery across units.
Collaborate with multidisciplinary stakeholders regarding care and/ or service quality.
Coordinate across departmental units to improve operations and customer satisfaction, assure regulatory compliance and achieve quality goals.
Assist in developing of CSS strategic plan, implementation plans with department leaders and monitor progress.
Focuses department work effort on those activities that have the greatest impact on meeting and exceeding commitments.
Ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.
Coordinate communication and support collaboration among staff, medical staff, and healthcare leadership.
Engage and collaborate with nursing and physician leaders to identify opportunities for improvement and program development.
Communicate with external agencies and constituencies to address issues and answer questions.
Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Knowledge of tools and techniques for maintaining an environment where all understand, and are committed to, providing excellent service to internal and external customers.
Knowledge and application of the communication techniques and relationship building skills that develop the ability to work with a variety of individuals and groups in a constructive and collaborative manner.
Please attach a Resume and Cover Letter as part of the application process. Job openings are posted for a minimum of 14 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. For questions or additional information, please contact Sam Miller (firstname.lastname@example.org).
Successful candidates will be subject to a criminal background check and education verification.
Internal Number: 19002146
About University of Iowa Hospitals & Clinics
University of Iowa Hospitals & Clinics—recognized as one of the best hospitals in the United States—is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.®