Support Services Associate I

Job Summary

This position functions across multiple departments based on a daily assignment to a specific department. It is a blended role encompassing responsibilities in Food and Nutrition Services, Environmental Services and Patient Transport. The position performs all cleaning of patient rooms and/or assigned areas. Works as a member of the environmental service team to ensure the safety, health, and high morale of patients, visitors and staff by helping to provide a clean, safe, and aesthetically pleasing environment with minimal interference to others. This position works as a member of the food service team on one or more assignments in cleaning, food preparation, patient trayline or retail caf. Provides service and assistance to patients, staff and other customers in accordance with established dietary and retail cafe policies and procedures. This position transports patients and distributes requested items as needed throughout the facility in accordance with department/facility policies, procedures and protocols.

Essential Functions

Minimum Qualifications

High school diploma/GED or equivalent working knowledge.

BLS certification required .Must be able to learn food handling regulations and pass certification tests as required.

Requires interpersonal skills to operate in a direct patient contact environment. Ability to interpret verbal and written information/instructions and effectively communicate with others. Requires the ability to work independently and as part of a team without continuous supervision. Must be able to interpret and respond to verbal and written instructions. Must demonstrate basic knowledge of computer skills, organizational skills, problem solving skills, and ability to function with minimal direction in a fast-paced environment. Must be able to read and understand material safety data sheets and instructions for mixing and use of cleaning chemicals, and able to fill out chemical identification stickers. POS (cash register) when applicable. If required by facility, may be required to possess a valid drivers license and be eligible for coverage under the companys auto insurance policy.

Preferred Qualifications

Previous related experience and familiarity with environmental services equipment and cleaning techniques is preferred. Six months previous healthcare or customer service experience preferred. Knowledge of medical terminology.

Additional related education and/or experience preferred.