This position provides service to Home Care patients through delivery, assembly, and instruction on safe use, follow-up visits, and on-call trouble shooting of home medical equipment. Completes daily logging, documentation, and follow-up on medical equipment and patients following all company policies and regulatory requirements.
About Fairbanks Memorial Hospital Fairbanks Memorial Hospital is a non-profit facility owned by the Greater Fairbanks Community Hospital Foundation. AJoint Commission-accredited facility with 152 licensed beds, Fairbanks Memorial Hospital is the primary referral center for residents of Alaska's interior.We have a strong patient to nurse ratio, a culture of Shared Leadership, and are proud members of the Mayo Clinic Care Network. In addition to our exceptional clinical environment, our location offers incomparable lifestyle rewards away from work. In Fairbanks, small-town living, spectacular natural beauty and endless recreation combine to create a one-of-a-kind place to live, work and play.
8 hour day shifts
40 hours per week
On Call required once a month
Delivers and instructs patients at home in the setup of specified types of home medical equipment, in accordance with company policy and regulatory requirements.
Completes documentation associated with delivery of products in accordance with company policy and regulatory requirements.
Communicates any change in the patients home setting or equipment usage to their direct supervisor.
Develops and maintains knowledge of all rental and retail products sold at the location.
Completes annual competencies of all products to ensure knowledge of current standards.
Performs preventative maintenance and asset management of equipment.
May have responsibility for operation and maintenance of the oxygen cylinder trans fill station.
Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Foundation Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.
NOTE: The essential functions are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Specific tasks or responsibilities will be documented as outlined by the incumbent's immediate manager.
SCOPE AND COMPLEXITY
Works independently on-site with patients and family members. Prioritizes work to balance patient satisfaction and company resources. Internal customers include staff, physicians and patients. External customers include vendors, physician office staff and family members.
High school diploma/GED or equivalent working knowledge.
Must demonstrate excellent face-to-face customer service. Ability to meet the physical demands of the position. Must possess a valid drivers license and be eligible for coverage under the company auto insurance policy. In some locations, CDL with appropriate Hazardous Materials certification may be required.
Ability to keep detailed records regarding equipment and medical records. Ability to communicate effectively.
Able to prioritize and organize daily work according to patient needs.
Experience in equipment maintenance and repair and knowledge of local delivery area is preferred.
PHYSICAL DEMANDS/ENVIRONMENT FACTORS
DP - Typical Direct Patient Care environment: (Nutrition Rep, Chaplain, RN)
Able to stand, walk, bend, squat, reach, and stretch frequently.
Possess physical agility and adequate reaction time to respond quickly and appropriately to unexpected patient care needs.
Needs adequate hearing and visual acuity, including adequate color vision.
Requires fine motor skills, adequate eye-hand coordination, and ability to grasp and handle objects.
Able to use proper body mechanics to assist patients in ambulating, transferring in and out of bed, chair or wheelchair.
May be required to lift up to 75 pounds.
Must use standard precautions due to threat of exposure to blood and bodily fluids.
Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone.
May require periodic use of personal computer.
Foundation Health Partners is an EEO/AAP employer; q ualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.