Under the direction of Pediatric Supervisor or Manager, the Lead Dietetic/Milk Lab Technician will provide direct supervision in the Milk Lab for dietetic/milk lab technicians. Assists management r with the coordination, scheduling, and evaluation of the performance of dietetic/milk lab technicians. Assists management with creating and implementing service standards for the technicians to coordinate the workflow and Milk Lab staffing for best efficiency. Under supervision of a registered dietitian, performs daily, hands-on aspects of the storage, preparation and delivery of breast milk, infant and pediatric formulas. Support the daily operations of the Milk Lab to ensure optimal safety for all patients receiving prepared products from the Milk Lab. Prefer minimum of 1,000 hours of experience working as a technician in a Milk Lab. Must also have completed The Ohio State University Infant Feeding Technician Certificate Course.
MAJOR DUTIES AND RESPONSIBILITIES:
Performs functions of a Milk Lab Dietetic Technician. Participates in the process of recruiting technicians. Provides input regarding technician performance, assists with the performance appraisals of the staff, and helps set goals. Works with Management staff to review appropriate job descriptions and competencies. Provides appropriate training, re-training and cross training to the Milk Lab staff to ensure a smooth operation and updates the training needs as necessary. Also, responsible for ensuring any training refreshers are completed. Orients new technicians to the work areas. Reports progress of new employees to the technician supervisor or manager and Clinical Nutrition management. Assists with schedule changes and coverage of call offs for the technician staff when necessary, assigns duties and responsibilities as necessary. Prioritizes, initiates, and oversees all the work functions of the technician staff and ensures that all services are provided to the best level possible. Provides feedback to management staff regarding inconsistencies and areas for improvement. Tracks staff attendance and assists with disciplines; coaches and mentors the staff. Serves as a time keeper. Assists with scheduling and convening technician staff meetings, including preparing the agenda and overseeing accuracy of minutes. Directs the staff to assist other areas during slow periods as needed. Provides cross training between the different areas. Works with the technician supervisor or manager to ensure that required competency tests and continuing education courses are completed when required and that appropriate records are maintained. Assists with inventory management to ensure that appropriate stock is maintained. Reviews area workflow, works with the nursing units to ensure good communication with the Clinical Nutrition department. Serves as a resource person to other technicians and care team members. Works cooperatively with other personnel in a team effort to accomplish departmental objectives in accordance with hospital policy.
COMPETENCIES AND SKILLS:
Healthcare Knowledge, Team Player, Advanced Computer Skills
High School Diploma or Equivalent -Required
Associate's Degree -Preferred
Minimum of 2 years Relevant work experience*- Required
WORKING CONDITIONS/PHYSICAL DEMANDS:
Work is typically performed in a laboratory or office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.*Relevant experience may be a combination of related work experience as a Pharmacy Technician and/or degree obtained (Associate’s Degree = 2 years; Bachelor’s Degree = 4 years relevant experience).
OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
One of the nation’s most innovative health services organizations, Geisinger serves more than 1.5 million patients in Pennsylvania and New Jersey. The system includes 13 hospital campuses, a nearly 600,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. A physician-led organization, with approximately 32,000 employees and more than 1,800 employed physicians, Geisinger leverages an estimated $12.7 billion positive annual impact on the Pennsylvania and New Jersey economies. Repeatedly recognized nationally for integration, quality and service, Geisinger has a long-standing commitment to patient care, medical education, research and community service. For more information, visit geisinger.org or connect with us onFacebook, Instagram, LinkedInand Twitter.
** Does not qualify for J-1 waiver. We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.
*Domestic partner benefits not applicable at Geisinger Holy Spirit.
At Geisinger, our innovative ideas are inspired by the communities we serve – like our Fresh Food
Farmacy, a program that delivers life-saving healthy alternatives to patients with diabetes. With additional tools like our MyCode Community Health Initiative, one of the first health system genome sequencing
programs, and our new asthma app suite that we developed in partnership with AstraZeneca, it’s no wonder we’re ranked one of the Top 5 Most Innovative Healthcare Systems by Becker's Hospital Review. We continually work towards continuous improvement in a culture where everyone has a voice and firmly believe that better begins with all of us.
Founded more than 100 years ago, Geisinger serves more than three million residents throughout central, south-central and northeastern Pennsylvania and southern New Jersey. Our physician-led system is comprised of 30,000 employees, including 1,600 employed physicians, and consists of 13 hospital campuses, the Geisinger Health Plan, Geisinger Commonwealth School of Medicine and two research centers.
What you do at Geisinger shapes the future of health and improves lives – for our patients, communities, and you.