Vested Medical is hiring a Field Service Technician teammate to be located in Elmhurst, IL.
Vested Medical is reshaping how orthopedic procedures are performed in North America through a fully integrated, zero- defect, local operation that delivers optimization, efficiency and quality to deliver instruments and implants in support of surgery while supporting our partners in their effort to deliver the triple aim.
This position will be responsible for on-time delivery of surgical instruments and implants to site(s) within the customer network while ensuring the highest level of quality and safety.
This individual will be responsible for supporting Vested Medical’s vision, mission and values and will work with team members to deliver a zero defect, local logistics program to provide our customers exceptional quality and value.
The Field Service Technician teammate will represent Vested Medical at the Point-of-Care, delivering the final mile and be responsible for ensuring an exceptional customer experience.
This individual will report to the Client Engagement Manager and will work closely with teammates in the Ground Control Planning role.
ROLE AND RESPONSIBILITIES
Follow all traffic laws
Obey on-site parking rules and regulations
Drive defensively to ensure safety
Keep interior of vehicle clean and free of hazards
Maintain vehicle logs following Quality/RA work instructions
Follow routing set by demand planners
Deliver instrument’s and implants to assigned location, on time in accordance with QA/RA work instructions
Obey all customer onsite requirements for accessing their facility.
Notify demand planners of any delays in schedule
Notify Transportation Manager and Quality Manger of any safety or quality issues immediately.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
High School diploma or GED equivalent
Valid state driver’s license
Pass a DMV screen
Physically able to lift 50 pounds
PREFERRED SKILLS/POSITION REQUIREMENTS
Great customer attitude and attentiveness
Strong time management skills
Experience delivering product in a healthcare setting
Internal Number: 123
About VESTED MEDICAL
Multi-client, network of standalone sterile processing centers for vendor instruments and implants used in surgery. Our purpose is to run a zero-defect operations which maximizes quality and asset performance in all respects, including OR utilization, inventory performance and labor efficiency on both ends.