The Hearing Instrument Specialist will provide quality professional services in fitting and dispensing hearing instruments provided to the public.
ESSENTIAL FUNCTIONS OF THE ROLE
Refers and cooperates with other allied professionals in meeting the needs of the hearing impaired. Determines candidacy for hearing instruments, assistive devices, referral for cochlear implant evaluation, or other clinical, rehabilitative, medical intervention.
Receives individuals referred by physician for fitting and purchasing of hearing amplification systems.
Elicits patient and appropriate client case histories, including applicable medical, otological and pharmacological, previous amplification history and patient expectations.
Performs hearing evaluations and hearing screenings using appropriate pure tone techniques through air and bone conduction pathways and appropriate speech testing through Speech Reception, Word Recognition, Most Comfortable Levels and Uncomfortable Levels or variations on these as appropriate in an ANSI standards compliant environment. When appropriate, performs daily calibrations and always secures State Mandated annual exhaustive calibrations of all equipment to meet ANSI standards.
Interprets and evaluates auditory test results and confers with hearing impaired individuals to demonstrate, select, fit, adapt and modify hearing amplification systems for individuals.
Prescribes, selects and fits appropriate hearing instruments and assistive devices including appropriate technology, electroacoustic targets, programming parameters and special applications. Assesses hearing instrument efficacy utilizing appropriate fitting verification methodology, including all available fitting validation methods. When necessary, takes and prepares ear impressions for prosthetic adaptation of hearing instruments, assistive devices, telecommunications applications, ear protection and other related applications.
Designs and modifies ear molds and auditory equipment requisite to meet individual patient needs. Repairs and/or sends in to manufacturer any hearing instruments and ear molds needing repairs/modifications not repaired/modified in office. Be sure all repairs/replacements/modifications are appropriately paired to other accessories, phones, etc. upon dispensing to patient.
Provides rehabilitative advice and counseling in the use and care of hearing instruments and assistive devices utilizing communication coping strategies and other approaches to foster optimal patient rehabilitation. Counsels family members and other interested parties relative to psychosocial and rehabilitative considerations for optimal patient outcomes.
Provides long term patient care, including periodic audiometric firmware and reprogramming updates and recommendations for modifying rehabilitation programs to help meet patients changing needs over time.
KEY SUCCESS FACTORS
Must complete designated competency assessments and peer review.
Must possess excellent interpersonal relation skills and excellent oral and written communication skills.
Maintains continuing education applicable to core professional responsibilities.
Ability to adapt communication style to suit different audiences. Empathetic listener, sensitive, upbeat, optimistic, articulate, gracious and tactful. Ability to calm upset patients in a composed and professional demeanor.
Fitting and Dispenser Hearing Instruments license (FDHI) through the State of Texas required.
National Board for Certification in Hearing Instrument Sciences (NBC-HIS) preferred.
Our competitive benefits package includes the following - Immediate eligibility for health and welfare benefits - 401(k) savings plan with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level
Baylor Scott & White Health (BSWH) is the largest not-for-profit health care system in Texas and one of the largest in the United States. With a commitment to and a track record of innovation, collaboration, integrity and compassion for the patient, BSWH stands to be one of the nation’s exemplary health care organizations. Our mission is to serve all people by providing personalized health and wellness through exemplary care, education and research as a Christian ministry of healing. Joining our team is not just accepting a job, it’s accepting a calling!