The Lead Medical Technician works in the Specimen Processing and Phlebotomy sections of Pathology and Laboratory Medicine Service at the El Paso VA Medical Center directing the operations of GS04 Medical Technicians and students of Medical Laboratory Technology. Duties include, but are not limited to: Responsible for directing and monitoring the overall workflow of the specimen processing areas to assure that the work is done in the most efficient manner to minimize turnaround time for laboratory tests. Answers queries from physicians, nurses and other hospital staff regarding test requirements, processing instructions, and test order status. Routes calls to the proper section of the lab. Works with the Ancillary Testing Coordinator/Laboratory Supervisor/Laboratory Manager to update specimen requirement guides. Coordinates all training of Medical Laboratory Technicians and Medical Technicians who work in the specimen processing sections and phlebotomy areas. This will include lab safety, data entry for all VA patients, and specimen processing and shipping. Maintains liaison with reference laboratories and ensures all references tests are collected, processed and shipped correctly. Ensures receipt of reference laboratory test results and entry of reference lab results by qualified personnel. Resolves all problems and discrepancies concerning patient or specimen identification, lost or improperly drawn specimens, and takes appropriate action to resolve the problem (i.e. redraw the specimen, notify the physician, complete a lab Quality Variance Report, form etc.). Prepares and adds necessary preservatives to reference laboratory specimens. Assists the Laboratory Supervisor and Laboratory Manager in the interviewing and selection of personnel for vacant positions within the Specimen Processing and Phlebotomy sections of the Laboratory. Maintains updates on test methodologies used in the clinical laboratory and is familiar with the different types of instrumentation used. Leading at least three or more employees in accomplishing work and the mission of the department. Distributes and balances the workload among employees in accordance with established work flow or job specialization, assuring timely accomplishment of the assigned workload, and assures that each employee has enough work to keep busy. Keeps in touch with the status and progress of work performed and makes day-to-day adjustments in accordance with established priorities, obtaining assistance from the supervisor on problems that may arise, such as backlogs which cannot be disposed of promptly. Estimates and reports on expected time of completion of work, and maintains records of work accomplishments and time expended and prepares production reports as requested by the supervisor Maintains current knowledge and answers questions of other employees on procedures, policies, directives, etc., and obtains needed information or decisions from supervisor on problems that arise. Amends or rejects work not meeting established standards, refers to supervisor questions or matters not covered by standards and problems in meeting performance standards. Monitors working conditions such as seating, ventilation, lighting, safety, etc. Assists and notifies supervisor in recommending approval of leave for a few hours or for emergencies. Work Schedule: Monday to Friday 0600AM-1445PM OR 0645AM-1530PM OR 0700AM-1545PM OR 0745AM-1630PM Telework: Not Available Virtual: This is not a virtual position. Position Description/PD#: Lead Medical Technician/PD756-1285-A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.