Facilitates team or unit processes by working in collaboration with team members to ensure that tasks, priorities, goals and achievements are coordinated with management. Responsible for all aspects of operation in their area of specialty including preparation and maintenance of records and reports, analysis of testing methodologies, training, instrumentation and compliance. Acts as a liaison to other departments of the medical center for the appropriate laboratory specialty. The incumbent will be responsible for performing the following duties: Prepares reports, maintains records, administrative information, Prepares and presents work-related information to supervisor. Researches qualitative and quantitative methods in the appropriate laboratory specialty area. Performs statistical analysis on quality control and quality assurance monitors. Performs qualitative and quantitative moderate and complex testing methods in all the assigned laboratory specialty areas. Is responsible for coordination of training in the methods and techniques of the appropriate laboratory specialty area. Is responsible as a primary source of information for maintaining current instrumentation. Maintains and calibrates instrumentation and equipment to ensure correct performance. Troubleshoots instrumentation and equipment problems during the shift to ensure uninterrupted testing. Is responsible as a primary source of information for maintain current instrumentation. Is responsible for evaluation of new and evolving developments in laboratory instrumentation and automation. Performs all assigned duties in a timely and efficient manner. Ensures compliance with rules and regulations of assorted regulatory agencies such as CAP, TJC, AABB, and OSHA. Coordinates quality control activities with the supervisor. Coordinates proficiency program for the appropriate laboratory specialty. Acts as a liaison to other departments of the medical center for the appropriate laboratory specialty area. Performs other related duties as assigned. This assignment requires specialized training and experience. The employee must have advanced knowledge of specialized and complex subject matter extending beyond the duties of test performance. The incumbent has wide latitude for exercising independent judgment within the scope of testing and will perform high-level duties of significant scope, complexity and range of variety at least 25% of the time while under supervisory review. The incumbent meets the needs of customers while supporting VA missions. Consistently communicates and treats customers (veterans, their representatives, visitors, and all VA staff) in a courteous, tactful, and respectful manner. Provides the customer with consistent information according to established policies and procedures. Handles conflict and problems in dealing with the customer constructively and appropriately. Work Schedule: Monday to Friday 7:30 am to 4:00 pm Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.