Provides authoritative consultative services to management at all levels of the organization as it applies to quality management in a clinical laboratory setting. Develops validation plans for equipment and methodology evaluations and evaluates statistical data collected. Monitors laboratory quality control systems and quality assurance performance indicators. quality assurance. Employees must have advanced knowledge of specialized and complex subject matter extending beyond the duties of test performance. They have wide latitude for exercising independent judgment. Interacts with management officials and vendors providing inter-laboratory quality assurance and laboratory proficiency testing. Serves as a recognized expert and provides authoritative consultative services to management at all levels of the organization. Provides consultation and subject matter expertise related to laboratory accreditation processes and checklists. Creates and applies reengineering and continuous performance improvement initiatives, both within the laboratory and/or the organization. Maintains a laboratory performance improvement program and ensures monitoring of components and customer feedback to: Implement effective processes and system controls to ensure the highest possible product quality, service quality, and patient safety Detect and prevent errors in laboratory practice. Reduce process variations that can cause errors Improve efficiency of processes without sacrificing quality or safety. Comply with all applicable laws, regulations, policies, precedents, and accreditation requirements Identifies, defines, and resolves issues associated with complex aspects of the collected data. Provides authoritative representation and interaction with management officials, test reagent and instrumentation manufacturers, and with organizations involved in inter laboratory quality assurance and proficiency testing. Applies concepts of quality design that are consistent with current or future series of standards for quality management, such as ISO 9000. Performs other related duties as assigned. Work Schedule: Monday - Friday (7:00am - 3:30pm) Financial Disclosure Report: Not required
Internal Number: 599967100
About Veterans Affairs, Veterans Health Administration
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.