Hospital Lab Mgr- Houston, Texas - Monday to Friday
Lab Manager for Pathology Lab
Look for more than answers. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It's about providing clarity and hope.
As a Lab Technician you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You'll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve.
At Quest, Lab Technicians play an essential role in our success and in the services we provide. As a career, we offer a unique opportunity to develop your career with the #1 Diagnostic Lab in the US. We are tech driven, and we're creating the lab of the future - an environment where you can deliver cutting edge diagnostics and help us drive new discoveries and breakthroughs.
Registered (ASCP) Medical Technologist. Four years of experience in the clinical laboratory and demonstrated leadership skills. Demonstrates commitment to the Partners-in-Caring process and the Behavioral Expectations in all interactions and in performing all job duties.
Works with the Director to develop and implement processes and initiatives that monitor and improve customer satisfaction. Supports system and campus customer service initiatives. Is sensitive to customer service issues and responds appropriately. Builds and maintains effective relationships which create a high level of trust with laboratory employees and other departments. Works with the Director to continuously improve key laboratory processes, understands and utilizes the quality process, techniques and principles. Facilitates a team approach to problem solving and process improvement. Supports the hospitals quality process. Routinely supervises various laboratory processes including technical, non-technical, pre-analytical, post-analytical and processes involving the laboratory information system. Performs or oversees various administrative functions as delegated by the Director. Such functions may include maintaining appropriate inventory levels, staffing levels and payroll. Ensures that resources are used appropriately and maximum efficiency is achieved. Frequently represents laboratory management with or on behalf of the Director with physicians, patients and other departments.
Supervises various laboratory employees overseeing their training and establishment/maintenance of competency levels. Performs timely employee performance evaluations and counseling when appropriate. Is an integral part of the interview process and provides the Director with input relating to hiring and termination. Routinely communicates new initiatives and policies to employees.
Develops and implements departmental procedures in coordination with Medical Director to meet Regulatory Compliance such as TJC, FDA, AABB, CAP, CLIA, OSHA, and HCFA.
Ensures safe care to patients adhering to policies, procedures, and standards, within budgetary specifications, including time management, supply management, productivity, and accuracy of practice.
Performs duties in a manner to promote quality patient care and customer service/satisfaction, while promoting safety, cost efficiency, and a commitment to the PI process.
Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.
All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. Quest Diagnostics is an Equal Opportunity Employer: Women / Minorities / Veterans / Disabled / Sexual Orientation / Gender Identity or Citizenship.