The Veterans Health Administration (VHA) supports the provision of patient care using telehealth technologies which increase a Veteran's access to care and support a Veteran's self-management. This includes developing and delivering virtual and digital technologies which help Veterans communicate synchronously and asynchronously with their health care teams and coordinate, track and manage their health care. Primary responsibilities of the incumbent include but are not limited to: Maintaining certification as a telehealth preceptor in order to deliver advanced telehealth training and evaluation of the competencies of clinicians and/or less experienced telehealth staff members, Supporting clinical telehealth encounters for both the patient and provider locations by serving as the tele presenter within scope of practice, Functioning as an imager and data manager for telehealth store and forward applications, Managing real time clinical telehealth events, Providing established patient education, and providing technical and administrative support of telehealth operations. Additional responsibilities will include but are not limited to: Evaluating telehealth operations and supporting performance improvement efforts, Providing technical support to end-users, scheduling simple and complex intra-facility and inter-facility telehealth appointments, Installing, configuring, maintaining, and troubleshooting technology Performing a variety of program support duties as assigned DUTY STATION: The duty station is at the Jefferson Barracks Division; however, the duty station may be changed to one or multiple associated VAMC locations within the metropolitan St. Louis, MO area based on the needs of the health care system. Work Schedule: Monday - Friday from 7:30 am - 4:00 pm Financial Disclosure Report: Not Required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.