The Health Technician (Telehealth Clinical) position serves in a generalist role to support Telehealth clinical programs from the patient and provider location as the site Tele-Presenter, imager for telehealth store and forward applications, clinic manager for real time telehealth events, including patient education activities, provision of equipment, technical and scheduling activities, and other program support duties as needed. The Health Technician (Telehealth Clinical) serves in a generalist role to support and manage telehealth operations and is typically stationed at a clinical care delivery site (VAMC, CBOC, VA Outreach Clinic, etc.), with duties that may require travel. The Health Technician (Telehealth Clinical) primary responsibilities include, supporting clinical telehealth encounters for both the patient and provider locations by serving as the tele-presenter within scope of practice, providing technical support to end-users, and admin support. The primary duties of the position include, but are not limited to the following: Support clinical telehealth encounters for both the patient and provider. Serving as the tele-presenter within scope of practice. Function as an imager and clinical data manager. Store and forward applications. Manage real time clinical telehealth events. Provide established instructions for patients. Provide technical and administrative support of telehealth operations. Provide technical support to end-users. Scheduling simple and complex intra-facility and inter-facility telehealth appointments. Installing, configuring, maintaining and troubleshooting technology. Work Schedule: Monday- Friday 7:45am to 4:30pm Telework: Not Available Virtual: This is not a virtual position. Position Description/PD#: Health Technician Telehealth Clinical FS#00000 Relocation/Recruitment Incentives: Not Authorized Relocation Expenses: Not Authorized Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.