The Syracuse VAMC is recruiting for a full-time, GS-11 Medical Technologist (Laboratory Quality Management). A recruitment/relocation incentive may be authorized for a highly qualified and eligible candidate. The Medical Technologist (Laboratory Quality Management) provides authoritative consultative services to management at all levels of the organization as it applies to quality management in a clinical laboratory setting. Maintains a laboratory performance improvement program and ensures monitoring of components and customer feedback. Interacts with management officials and organizations involved in inter-laboratory quality assurance and proficiency testing. Duties of the position include, but are not limited to the following: Serves as a recognized expert and provides authoritative consultative services to management at all levels of the organization. Creates and applies reengineering and continuous performance improvement initiatives, both within the laboratory and/or the organization. Maintains a laboratory performance improvement program and ensures monitoring of components and customer feedback to: Implement effective processes and system controls to ensure the highest possible product quality, service quality, and patient safety. Detect and prevent errors in laboratory practice. Reduce process variations that can cause errors. Improve efficiency of processes without sacrificing quality or safety. Comply with all applicable laws, regulations, policies, precedents, and accreditation requirements. Identifies, defines, and resolves issues associated with complex aspects of the collected data. Provides authoritative representation and interaction with management officials, test reagent and instrumentation manufacturers, and with organizations involved in inter-laboratory quality assurance and proficiency testing. Applies concepts of quality design that are consistent with current or future series of standards for quality management, such as ISO 9000. Work Schedule: Monday - Friday, 8:00am to 4:30pm (with possible rotation of weekends and holidays) Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.