The Manager for Regional and Affiliate Lab Services at Dartmouth-Hitchcock provides management and leadership to the Community Group Practice (CGP) Pathology laboratory as well as to all D-H affiliate labs within the Pathology Service Line. They manage the initial lab integration project work with D-H and ensures ongoing standardization of lab services. Responsibility encompasses supervision of staff, oversight of optimal lab test menu, workflow and client satisfaction, coordinating long term planning activities from clinical and operational perspectives and integrating the Pathology Service Line perspectives into the CGP and affiliate operating systems by maximizing standardization across all laboratories.
We are seeking an experienced Lab Services Manager who can use their skills to mentor and support our laboratory supervisors and teams. This person will have the ability to develop professional working relationships with all levels of stakeholders from technicians to D-HH’s Senior Leadership and executives in order to understand the needs of the organization to effectively support our on-going work and future developments. This is one of two Regional and Affiliate Lab Manager positions at Dartmouth-Hitchcock who work with our D-H labs in Lebanon and the southern region Community Group Practices, as well as our system members – Alice Peck Day, New London Hospital, Mt Ascutney Hospital and Cheshire Medical Center.
Responsibilities: a listing of the key responsibilities:
Provides direction to all D-H affiliate laboratory managers and supervisors for integration and maintaining ongoing standardization for all aspects of the overall management/operations of laboratory services. This includes, but is not limited to, the test menu, instrument selection, and policies. Provides direction and coordinates assistance from D-H in meeting regulatory requirements, quality systems, performance improvement projects, and laboratory information systems that meet the needs of the providers, patients, and others.
Provides leadership and direction in the financial management and monitoring activities to affiliate Lab Managers and supervisors in preparing annual capital and operating budgets, monitoring financial performance through use of dashboards, and developing strategies for improvement and/or correction of deviations from budget. Maximizes revenues and minimizes operating expenses by reviewing patient billing, coding practices, compliance, and fee structure. Implements cost control measures. Coordinates activities with the D-H system wide and Pathology Service Line operating plan.
Serves as a resource to the affiliate laboratory leaders and medical staff to ensure high quality and timely performance of delivering laboratory services.
Initiates and reviews proposals for modifying Pathology Service Line operational systems and assists affiliates in implementing necessary changes.
In collaboration with the Pathology Outreach Manager, assists affiliate laboratory managers with coordination of their laboratory outreach services by providing marketing and logistical support of outreach services to potential clients.
In collaboration with the Pathology Quality Systems Manager, assists the affiliate laboratory managers in executing on the quality assurance, performance improvement and regulatory/accreditation requirements.
Provides leadership and acts as the Pathology Service Line resource to affiliate lab managers and supervisors in areas of policy and procedure writing, staffing issues, performance management, etc.
Performs other duties as required or assigned
Bachelor’s degree, MT (ASCP) or equivalent in basic sciences education and clinical lab experience with 5 years of progressively higher level management/supervisory experience required.
Master's in Business administration or health administration or related clinical science field preferred.
Required Licensure/Certification Skills:
Certification in a subspecialty of Clinical Laboratory Science
How can the lifestyle in New Hampshire and Vermont compliment your career? You can have amazing 4-season living with a career at one of the top health systems in the country. The Dartmouth-Hitchcock health system stretches over New Hampshire and Vermont and offers the quintessential New England experience. With no income or sales tax, this beautiful area combines history, industry and business and has been ranked consistently as one of the best places in the US to live and work. Anchored by the academic Dartmouth-Hitchcock Medical Center in Lebanon, NH, the system includes the NCI-designated Norris Cotton Cancer Center, the Children's Hospital at Dartmouth-Hitchcock; 4 affiliated hospitals and 30 Dartmouth-Hitchcock ambulatory clinics across the region. We are close to the urban centers of Boston, New York and Montreal, but also offer proximity to the seacoast and multiple top-tier ski mountains within a short driving distance. Throughout New Hampshire, the opportunities – both career and personal – truly make our area the ideal place to work and play.Dartmouth-Hitchcock is an equal opportunity employer and all qualified applicants will receive consideration for employment without ...regard to race, color, religion, gender, national origin, disability status, veteran status, or any other characteristic protected by law.