This is an OPEN CONTINUOUS ANNOUNCEMENT. This announcement will remain open until December 31, 2021 (or when positions filled). The initial cut-off date for referral of eligible applications will be September 24, 2021. Eligible applications received after that date will be referred at regular intervals, every Friday, or as additional vacancies occur on an as-needed basis until positions filled. Failure to submit all required documents and/or information will result in an ineligible rating The incumbent is assigned to Acute Hospital Services Service Line and is responsible for patient related activities in this area which includes medical record management, scheduling of all patients to various clinics, appointments and/or tests, information activities, routing control and other related services for patients. Duties include, but are not limited to: Obtains information to complete medical records, provides direction and instruction on therapeutic activities and relaying physicians' orders when necessary to the appropriate clinical staff while exercising skill and diplomacy during these contacts due to patients physical and emotional condition. Interprets and transcribes a variety of physicians' orders, takes appropriate scheduling action and inputs data (including diagnostic and provider codes) in the appropriate computer database, in an accurate and timely manner. The incumbent will manually transfer orders to a variety of requests and consultation forms when services are not available in the computer. Receives telephone communications for test results, inquiries regarding past and future appointments, clinic cancellation notices and other inquiries fur the clinical staff: Reports information/results and ensures that appropriate staff are notified immediately. Serves as a key contact for patients, families, visitors, and/or consulting staff. Provides guidance and direction on medical center policies and procedures while using sensitivity and compassion. Coordinates patient transfer to include, assembling patients' record, ensuring the hospital summary is complete/coded and arrange transportation. Collaborates with the clinical staff in the administration and coordination of ward activities. Responsible for the technical tasks associated with the maintenance and custody of medical records on the unit. Is responsible for electronic medical records. Work Schedule: Rotating Shifts, Nights and Weekends Compressed/Flexible: Not Available Telework: Not Available Virtual: This is not a virtual position. Position Description/PD#: Health Technician (Emergency Department)/PD07062A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.